PEX Europe - key insights
Europe is moving ahead rapidly with RPA and they shared that the fundamentals of process improvement are as valid today as they have always
Improving your sales force effectiveness can improve both sides of the P&L
Sales force effectiveness is a key lever to driving business performance. An inefficient sales force can destroy value within an...
Does robotics eliminate the need for process improvement?
This week I have been listening to the PEX RPA Live event and reflecting on the relevance of process improvement as more and more...
Innovation? Our fears haven't changed
I was helping Sonia, my mother-in-law, move into her new apartment over Christmas, and we came across the document shown in a file dated...
Aligning the business operating model to complexity and process is a significant driver of productiv
So often the way work is processed doesn't match the complexity of the work. When this occurs there can be significant inefficiencies in the