Europe is moving ahead rapidly with RPA and they shared that the fundamentals of process improvement are as valid today as they have always

Do you have a favourite TV crime show? Don't you love the energy and pace as they work through a complex issue and save the day? It&#39

Knowing what differentiates you from your competitors is critical in ensuring you can make your case and clearly describe what makes you spe

Sales force effectiveness is a key lever to driving business performance. An inefficient sales force can destroy value within an...

This week I have been listening to the PEX RPA Live event and reflecting on the relevance of process improvement as more and more...

Robotics, BPM, The future of Change Management. Its been an interesting week for me first attending the Future of Change think tank in...

Studies have shown that the require capabilities are clearly defined and easily built to give you greater assurance that your change will su

Change is hard enough without making it tougher than it needs to be. In this post we focus on scope and expectations. Get these right up-fr

I was helping Sonia, my mother-in-law, move into her new apartment over Christmas, and we came across the document shown in a file dated...

Four simple processes to make you more productive.