Why you anyway?
Knowing what differentiates you from your competitors is critical in ensuring you can make your case and clearly describe what makes you spe
Improving your sales force effectiveness can improve both sides of the P&L
Sales force effectiveness is a key lever to driving business performance. An inefficient sales force can destroy value within an organisation, however, if you can get it right you can drive improvements in revenue whilst managing costs. In a recent project, we worked with a sales team to significantly improve their overall performance by asking how the sales team are spending their day. We looked at what they were doing, who they were seeing and what processes they are follow
Does robotics eliminate the need for process improvement?
This week I have been listening to the PEX RPA Live event and reflecting on the relevance of process improvement as more and more processes have robots applied to them. Over the last two years there has been much written about both the advantages and disadvantages of robotics and its capability to simplify processes. It raises the question of what does it mean for process improvements initiatives – are they still relevant and how do they work with robotics? The answer is that
Leadership is still the key element in successful change
Robotics, BPM, The future of Change Management. Its been an interesting week for me first attending the Future of Change think tank in Melbourne and then the PEX RPA Live event on robotics. It has lead me to reflect on the pace of change and what does it mean for the way change will occur in the future. Having been involved in significant change initiatives my whole career, my reflection on the type of change and the pace of change that we are experiencing is that whilst chan