So often the way work is processed doesn't match the complexity of the work. When this occurs there can be significant inefficiencies in the

Digitisation of business processes represents significant opportunity to transform future customer experience, reduce costs and deliver significant competitive advantages. However, there is a significant risk to businesses that pursue digitisation in isolation and fail to refine and improve their business processes before they start. Digitisation requires significant commitment in funding, time and effort to achieve the benefits. Many organisations are currently building the