Knowing what differentiates you from your competitors is critical in ensuring you can make your case and clearly describe what makes you special.

Sales force effectiveness is a key lever to driving business performance. An inefficient sales force can destroy value within an organisation, however, if you can get it right you can drive improvements in revenue whilst managing costs.

In a recent project, we worked wi...

This week I have been listening to the PEX RPA Live event and reflecting on the relevance of process improvement as more and more processes have robots applied to them.

Over the last two years there has been much written about both the advantages and disadvantages of ro...

Robotics, BPM, The future of Change Management. Its been an interesting week for me first attending the Future of Change think tank in Melbourne and then the PEX RPA Live event on robotics. It has lead me to reflect on the pace of change and what does it mean for the w...