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Insights from our experts on Business Improvement and Change.


September 13, 2016

So often the way work is processed doesn't match the complexity of the work. When this occurs there can be significant inefficiencies in the process, and po

September 7, 2016

Digitisation of business processes represents significant opportunity to transform future customer experience, reduce costs and deliver significant competitive advantages.  However, there is a significant risk to businesses that pursue digitisation in isolation and fai...

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November 15, 2016

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