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Insights from our experts on Business Improvement and Change.


July 12, 2017

Sales force effectiveness is a key lever to driving business performance. An inefficient sales force can destroy value within an organisation, however, if you can get it right you can drive improvements in revenue whilst managing costs.

In a recent project, we worked wi...

July 10, 2017

This week I have been listening to the PEX RPA Live event and reflecting on the relevance of process improvement as more and more processes have robots applied to them.

Over the last two years there has been much written about both the advantages and disadvantages of ro...

July 6, 2017

Robotics, BPM, The future of Change Management. Its been an interesting week for me first attending the Future of Change think tank in Melbourne and then the PEX RPA Live event on robotics. It has lead me to reflect on the pace of change and what does it mean for the w...

November 1, 2016

It’s a Myth that Multitasking makes us more effective. In today’s workplace we are all constantly connected. Smart phones, messaging, linked in facebook and em

October 10, 2016

Rapid growth is what small business owners dream of, however, if the business is not properly prepared it can be a double edged sword.

Small businesses are often built on the deep commitment and passion of the start up team. These teams are deeply committed and intimat...

September 13, 2016

So often the way work is processed doesn't match the complexity of the work. When this occurs there can be significant inefficiencies in the process, and po

September 7, 2016

Digitisation of business processes represents significant opportunity to transform future customer experience, reduce costs and deliver significant competitive advantages.  However, there is a significant risk to businesses that pursue digitisation in isolation and fai...

August 24, 2016

Welcome!  We've been on this journey for over 7 months now and thought that it was time to start sharing what we have learnt and what we are seeing with you all.  

We can both say that starting up our own company has been a great decision and we are both very much...

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